At Symbicroft Biotech (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website symbicroftbiotech.co.in or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
a) Personal Information
When you engage with our website or make purchases, we may collect personal details such as:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information
b) Non-Personal Information
We may collect data automatically, such as:
- IP Address
- Browser Type and Version
- Pages Visited
- Time Spent on the Website
- Referral Source
This information helps us understand your preferences and enhance your user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Orders: Ensuring a smooth purchase and delivery process.
- Customer Support: To respond to your inquiries or requests.
- Marketing Communications: Sending you updates, offers, and newsletters (with your consent).
- Improving User Experience: Analyzing website usage to optimize our services.
- Security: Protecting against fraud or misuse of our services.
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share it with:
- Service Providers: Third-party partners who assist in operating our website, processing payments, or delivering products.
- Legal Requirements: In response to lawful requests by public authorities or to comply with legal obligations.
4. Data Security
We take appropriate measures to protect your personal information. This includes:
- Encryption: Sensitive information (e.g., payment details) is encrypted during transmission using SSL technology.
- Restricted Access: Only authorized personnel have access to your personal information.
- Regular Security Audits: We continuously review and update our security protocols.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate data.
- Deletion: You can request the deletion of your personal data under certain circumstances.
- Opt-Out: You can opt out of marketing communications at any time by clicking “unsubscribe” in any email we send.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and provide personalized content.
You can control or disable cookies through your browser settings, but doing so may affect some functionalities of the website.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to Symbicroft Biotech, and we are not responsible for the privacy practices of those external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the effective date will be revised.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Symbicroft Biotech
Email: info@symbicroftbiotech.co.in
Phone: +91 9075688283
Address: M. No. 364, Near Sutarnet, Kasba, Baramati – 413102. Maharashtra
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.